If you buy a Maintenance Contract or any type of Warranty Service through us, we make sure that your contract/s is/are fully managed. The Management of the contract consists in making sure that the contract reflects the real situation of your IT environment. E.g. If you add or remove machines we will amend the contract for you, if the SLA (Service Level Agreement) chosen is not suitable for your needs we will manage any amendments you will require.

We will make sure to remind you well in advance when your contract is due for a renewal and we will arrange periodical calls to make sure that you are receiving a good service from the original brand.

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